Level 2 Certificate in Principles of Customer Service (TQUK)
This online Customer Service course will enhance your understanding of customer service principles. It provides you with the essential knowledge needed by employers for a variety of customer service roles across different sectors. The course covers key areas such as managing information and supporting events, equipping you with the skills...
This course can be accessed as OnlineRemote Learning
Level 2 Certificate in Information, Advice Or Guidance
Employers typically value candidates who can show an understanding of how to interact effectively with customers, clients, and colleagues. By studying this course, you will gain a thorough understanding of the key aspects of providing effective Information, Advice, and Guidance (IAG). The knowledge and skills you will acquire include sign...
This course can be accessed as OnlineRemote Learning
Level 3 Certificate in Principles of Management & Leadership – Essentials of Sustainable Business Growth
Dumfries and Galloway College has partnered with Think Partnership Ltd to offer a Certificate in Essentials of Sustainable Business Growth. Upon successful completion, participants will earn a CMI Level 3 Certificate in Management & Leadeship. They will also gain the essential knowledge and skills to integrate environmental and social...
This course can be accessed as Online
Minute Taking
This course is designed for anyone who would like to improve their confidence in taking minutes in meetings and increase their knowledge of the responsibilities involved in the role. Whether you're a new note taker or someone looking to refine your skills, this course is perfect for you.The primary aim of this course is to help delegates ...
This course can be accessed as Online
Legal Studies NPA @ SCQF Level 6
This is a College Academy link programme for those in senior phase schools.The National Progression Award in Legal Studies at SCQF level 6 has been designed to provide you with a fundamental knowledge of Scots Law, which will primarily facilitate progression into further academic qualifications but may be useful for entry level employment...
This course can be accessed as Schools