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Dumfries and Galloway College Business, Management & Accounting
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Work Based Training
Business Administration SCQF Level 6 (Modern Apprenticeship)
Modern Apprenticeships are a great way of gaining skills, qualifications and experience and starting a career without having to study full-time. You will be earning whilst you are learning! This is an opportunity to work towards an industry recognised qualification whilst you are learning ‘on the job’ and it’s a great way to kick-st...
Business Administration SCQF Level 5 (Modern Apprenticeship)
Modern Apprenticeships are a great way of gaining skills, qualifications and experience and starting a career without having to study full-time. You will be earning whilst you are learning! This is an opportunity to work towards an industry recognised qualification whilst you are learning ‘on the job’ and it’s a great way to kick-st...
SVQ in Management at SCQF Level 9
This SVQ is suitable for:Individuals currently in employment looking to benchmark existing Managerial and Supervisory experience, whilst also developing further Management skills and knowledge.Individuals who register for this SVQ are able to take advantage of 12 months of free studying membership with the CMI.Employees who wish to obtain...
SVQ in Management at SCQF Level 7
This SVQ is suitable for:individuals currently in employment and who are looking to develop within their management or supervisory roles.The Scottish Vocational Qualification (SVQ) in Management at SCQF level 7 allows candidates to demonstrate competence in job-related skills in their particular area of work and expertise. It has been dev...
SVQ in Customer Service at SCQF Level 6
On completion of this VQ, candidates should be able to:
Demonstrate understanding of customer services
Demonstrate understanding of the rules that impact on improvemenst to customer service
Plus 5 optional units...
SVQ in Team Leading at SCQF Level 6
This SVQ is suitable for:
Individuals who are currently in employment in a Supersisory or Team Leading role. Individuals who register for this SVQ are able to take advantage of 12 months of free studying membership with
the CMI.
As the SVQ is a competency-based qualification, the following applies:
You will be allocated an...
SVQ in Customer Service at SCQF Level 5
This is a work-based qualification with 2 mandatory and 5 optional units.On completion of this SVQ, candidates should be able to:
Communicate using customer service language
follow the rules to deliver customer service...
Online
Level 2 Certificate in Information, Advice Or Guidance (TQUK)
Employers typically value candidates who can show an understanding of how to interact effectively with customers, clients, and colleagues. By studying this course, you will gain a thorough understanding of the key aspects of providing effective Information, Advice, and Guidance (IAG). The knowledge and skills you will acquire include sign...
Understanding Environmental Sustainability
This course will cover the key principles of sustainable development, community engagement, energy management, and the social responsibilities of businesses concerning sustainability. Learners will also explore waste management, sustainable transportation, and how to implement sustainability practices, including zero waste, in their own e...
Level 2 Certificate in Principles of Customer Service (TQUK)
This online Customer Service course will enhance your understanding of customer service principles. It provides you with the essential knowledge needed by employers for a variety of customer service roles across different sectors. The course covers key areas such as managing information and supporting events, equipping you with the skills...