Dumfries and Galloway College Online
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IOSH Working Safely – Virtual Classroom
Course OverviewAre you looking to learn about health and safety and how you can make changes within your organisation? The IOSH Working Safely Virtual Classroom training course is an ideal place to start. This is an entry-level course helping you gain knowledge of the fundamentals of health and safety.You will learn:
Why it is important...
IT Professional Essentials
Course OverviewThe perfect introductory course for students who don't have any previous IT experience, making it a suitable for anyone with a passion for IT.The IT Professional Essentails Course covers all the basics for you to build up essential IT knowledge and skills, to move onto more advanced IT certification training courses, such a...
IT Technician Career Academy Programme
Course OverviewWant a career you'll love? Go get I.T.The tech sector has never been so open. Vacancies have risen 191% in 1 year. IT needs you to follow your digital passion and advance the industry.Through our IT Technician Career Academy Programme, you can do just that.We’re looking for talent like you to help close the IT skills....
ITIL® 4 Foundation – Classroom
Course OverviewThe ITIL® 4 Foundation course provides the latest information relating to the ITIL service management syllabus and framework by AXELOS. The course thoroughly covers the new advances from the digital transformation the world has seen, commonly referred to as Industry 4.0.Individuals will study new business strategies and...
ITIL® 4 Foundation – Online
Course OverviewOur online course for ITIL® 4 Foundation will teach you the fundamental ITIL concepts and terminology, including the seven guiding principles of ITIL 4 and four dimensions of service management. This qualification will help you work towards becoming an IT Project Manager, Service Delivery Manager, or Senior Project Mana...
ITIL® 4 Foundation Handbook
What is the ITIL® Foundation Handbook?The ITIL® Foundation Handbook is a revision guide that helps you to prepare for the official ITIL® Foundation examination. It is an essential publication for anyone who wants to pass the ITIL® Foundation qualification and introduces the ITIL® service lifecycle model and overview of...
ITIL® Continual Service Improvement Training Course
Course OverviewTher ITIL Continual Service Improvement training course will show you how individuals and organisations can strategically review the range of products and services you have produced.Key Learnings throughout this ITIL training course includes:
Introduction to continual service improvement.
Continual service improvement p...
ITIL® Service Design Manual
The ITIL® Service Design manual will provide you with guidance from service management practitioners around the world for designing IT solutions that consistently meet customers’ requirements and delivered targets benefits to businesses.This is the only publication from which ITIL Service Design exam questions are taken.We're pr...
ITIL® Service Operation Manual
OverviewWhat will I learn from reading the ITIL® Service Operation Manual? This guidance manual from AXELOS explains the different processes, activities, and technology used to ensure the best service is delivered, as well as learning all about those who decide how these practices and services are applied. With this manual, you will l...
ITIL® Service Operations – Virtual Classroom
Course OverviewThe ITIL Service Operation Course from AXELOS concentrates on the principles, processes and operational activities that allow individuals and organisations to manage how their services and products perform.Our training course enables businesses and IT teams to efficiently support and maintain their services and products, pr...