Dumfries and Galloway College Varies

What is the ITIL® Foundation Handbook?The ITIL® Foundation Handbook is a revision guide that helps you to prepare for the official ITIL® Foundation examination. It is an essential publication for anyone who wants to pass the ITIL® Foundation qualification and introduces the ITIL® service lifecycle model and overview of...

Course OverviewTher ITIL Continual Service Improvement training course will show you how individuals and organisations can strategically review the range of products and services you have produced.Key Learnings throughout this ITIL training course includes: Introduction to continual service improvement. Continual service improvement p...

The ITIL® Service Design manual will provide you with guidance from service management practitioners around the world for designing IT solutions that consistently meet customers’ requirements and delivered targets benefits to businesses.This is the only publication from which ITIL Service Design exam questions are taken.We're pr...

OverviewWhat will I learn from reading the ITIL® Service Operation Manual? This guidance manual from AXELOS explains the different processes, activities, and technology used to ensure the best service is delivered, as well as learning all about those who decide how these practices and services are applied. With this manual, you will l...

Course OverviewThe ITIL Service Operation Course from AXELOS concentrates on the principles, processes and operational activities that allow individuals and organisations to manage how their services and products perform.Our training course enables businesses and IT teams to efficiently support and maintain their services and products, pr...

Lean Six Sigma Training – Black Belt Course OverviewA certified Lean Six Sigma Black Belt is a professional who is trained in advanced Lean Six Sigma methodologies and tools and is responsible for leading complex improvement projects in all areas of the organization as well as training and mentoring staff. This Lean Six Sigma Black ...

Course OverviewThe Lean Six Sigma Black Belt training course has been developed for those working in a Continuous Improvement job role and for senior leaders, responsible for business strategy and improvement.Lean Six Sigma offers the best of both the Lean and Six Sigma methodologies, helping to standardise work, eliminate waste and defec...

This Green Belt Upgrade course has been developed for those delegates who wish to just study the Green Belt level, and who have already completed the Yellow Belt. This course has been designed for professionals who needs to be well versed in the Lean Six Sigma Methodology in order to lead small to medium sized process improvement projects...

Course OverviewThe Lean Six Sigma Green Belt training course has been developed for anyone who currently works in Project Management.Lean Six Sigma offers the best of both the Lean and Six Sigma methodologies, helping to standardise work, eliminate waste and defects, improve customer satisfaction, and help the business become more profita...

Course OverviewThe Lean Six Sigma Yellow Belt training course has been developed for every employee, within any sector, carrying out any job role. The purpose of the Yellow Belt training course is to help every employee add value to their business by spotting and resolving areas of improvement. Lean Six Sigma offers the best of both the ...