Introduction
This course gives you the skills you need to organise and arrange Events and provide great customer care when you’re serving food and drink.
You will gain real life work experience by serving real food to real customers in our Zest restaurant at our Dumfries Campus. You will get ‘hands on’ experience of waiting at tables – explaining to customers about the dishes available, taking orders and serving.
You will learn about food and drink products, so you can advise your customers on their choices.
You will also find out what you need to know to successfully work in the hospitality industry, including food hygiene and safety.
You will see why tourism is important for the hospitality industry.
You will:
- Participate in real functions such as business events or bespoke dinners.
- Go on visits to hotels, restaurants, bars, or clubs.
- Go on work placement to local Hotels and Restaurants.
- Work with leading employers, successful venue owners and industry suppliers.
- You’ll build transferable Essential Skills to help you become more effective in life, learning, and work.
Course code
SSET
Location
Dumfries Campus
Duration
Full Time Attendance 2 or 3 days per week. 1 year (36 weeks)
Entry Requirements
A real interest in working in the hospitality industry
One National 5 or 3 National 4 qualifications, relevant Standard Grades at General Level OR
A pass in a relevant NC course at SCQF Level 4 or equivalent
Core skills of Communication and Numeracy at Level 4 or above
Information and Interview Session Requirements
Once we have received your application you will be asked to attend an informal information and interview session.
You will be required to attend a face-to-face interview or an interview on Teams video to further discuss your application. You’ll be invited for a group and/or individual interview where you can find out more about the course and tell us why you’re interested in this subject area.
A key aspect of the application process. You must confirm your attendance should you be offered an appointment.
During the information and interview session, we will ensure the entry requirements, and your aspirations and career plan are appropriate for the course and the level of course you have applied for. It is therefore important that you prepare well for this.
Course Content
You will study,
- Customer Care for Hospitality and Events.
- Events Industry: An Overview.
- Food Hygiene for the Hospitality Industry.
- Service of Food and Drink.
- Events Organisation.
- Contribute to an Event.
- Tourism
(The units may be subject to change)
Assessments
Continuous assessment in practical lessons.
Written assessments on theoretical topics; including closed book assessments.
Assessment will be by observation during practical activities (some of which may relate to more than one unit)
Progression
Successful completion of this course could allow you to progress onto:
Events SCQF level 6
HNC Managing an Event
Career Prospects
The qualification will allow the learner to develop both the theoretical knowledge and vocational skills needed to pursue employment and/or further study in the events sector.
The possibility of multiple exit routes provides learners with achievable choices and will put them in a stronger position to move to the next stage of their study or career development and should increase their chances of doing this successfully.
Additional funding information
You may be eligible for Bursary or EMA (Education Maintenance Allowance) funding for this course. Please contact a member of the funding team for details.
Selling Points
You will Gain real-life work experience by serving real food to real customers at the
Zest restaurant on our Dumfries Campus.
Develop practical skills like taking orders, serving food and drinks, and providing
excellent customer service.
Learn about food and drink products to confidently advise customers on their
choices.
Acquire essential knowledge of food hygiene and safety, critical for any role in the
hospitality industry.
Build transferable essential skills that enhance your effectiveness in life, learning,
and work.