Customer Service SCQF Level 6 (Modern Apprenticeship)

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Introduction

Modern Apprenticeships are a great way of gaining skills, qualifications and experience and starting a career without having to study full-time. You will be earning whilst you are learning! This is an opportunity to work towards an industry recognised qualification whilst you are learning ‘on the job’ and it’s a great way to kick-start your career.

Course code

MODERN16

Location

Dumfries and Stranraer Campus

Duration

12 months

Entry Requirements

You must be in full-time employment and aged 16 years or over.

Assessments

Assessments will be ongoing with an assessor carrying out practical observations, professional discussion, video and audio recordings through Teams. All evidence will be uploaded to an online portfolio.

Additional funding information

This Modern Apprenticeship is funded through Skills Development Scotland.

You may choose to undertake this as a standalone SVQ qualification which can either be self-funded or paid by your employer. Please click here for further information.

Course Contact Details

If you would like to find out more information please contact us via:

E-mail: svq@dumgal.ac.uk

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